Tim Hortons Interview Questions & Tips

How to Get a Job at Tim Hortons

Iconic multinational cafe chain Tim Hortons employs a workforce of bright, dynamic individuals to maintain the chain's high standards of service and productivity. To find the right people, Tim Hortons uses a standard interview process, which may include one or more rounds of interviews. Evaluation processes tend to differ by job title and area of employment with the coffee shop chain. The hiring process for entry-level customer service and kitchen jobs with Tim Hortons typically feature one interview. Corporate and management careers generally require several levels of review, which may include assessment tests, panel reviews, and drug screenings.

Job hopefuls looking for cashier, store front, team member, and baker jobs face a basic interview. Typically a 1:1 session, the Tim Hortons job interview covers subject areas, such as schedule availability, work history, customer service skills, and education. Basic questions candidates often face include: "Why do you want to join the Tim Hortons Team?" and "What are your greatest strengths?" Applicants may also need to respond to behavioral questions based on hypothetical situations, such as: "Describe a time when you worked in a team to solve a problem.", "Give me an example of a time when you provided excellent customer service", and "Describe a time you were put in a difficult situation. How did you react?" In addition to evaluating, interviewers use the interview to explain the duties of the jobs and the pay, hours, and advancement opportunities offered.

Applicants want to make good first impressions with Tim Hortons interviews by dressing in smart, casual attire. During the interview, job hopefuls should make eye contact with every interviewer and show calm demeanors. Candidates should answer Tim Hortons interview questions truthfully and demonstrate an understanding of company history and store operations. If possible, applicants should relate answers to past experiences to show familiarity with job duties. A day or two following the interview, job seekers may contact Tim Hortons hiring managers to inquire about job status.

Tim Hortons Cashier Interview Videos:

Video Transcript

Interviewer: Please describe your job title and primary duties.
Tim Hortons Cashier: At Tim Hortons, I was technically a cashier. Pretty much what I did was ring people up, whether it’s in store or drive-thru, and depending on what they got I would also get the food as well – for like donuts and coffee and stuff like that. Also had sandwiches, which I didn’t deal with.

Interviewer: What was your favorite part about working there?
Tim Hortons Cashier: Probably just knowing the people who worked with me. It was kind of nice to actually have a good time at work. We were able to have fun.

Interviewer: Please describe a typical day as an employee.
Tim Hortons Cashier: It depends on the shift. Pretty much in the morning, come in, get the coffee ready, and get everything ready. Everything needs to be stocked and ready to go when the shift started, it gets busy pretty quickly.

Interviewer: How would you describe the application and interview process?
Tim Hortons Cashier: The application is pretty basic. Just background information and stuff like that. The interview process is pretty easy as well. They asked for experience, how you work with people, things like that.

Interviewer: What questions did the interviewer ask during the job interview?
Tim Hortons Cashier: Pretty much what kind of worker I was, like how I deal with people in tough situations, how I can work with other people, including people I don’t necessarily get along with.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Tim Hortons Cashier: The biggest thing is that it’s really basic, not really too much going on, or anything like that. The only thing to watch for is you’re doing everything by the book, because it is a food chain, so everything has to be done in a precise way.

More Tim Hortons Interview Videos:


  • Yahya Shaibi says:


  • Rita says:

    rita went for 2 interveiws and got told will call in 2 days I call and get told we will call in a couple of days this has been going on now for 2 weeks whats up with that?

  • Alexandre Ralph says:

    bonjour mon nom est Ralph je cherche un emploi SVP aidez moi

  • Marshay Hampton says:

    this is Marshay again ummm I was always wondering when someone will hire me at this job I have been searching all over and applying for jobs for a year now and still doesn’t have a job.

  • Chelsey says:

    Uh, people.. they aren’t hiring you, this is just tips..

  • Ziggy says:

    You’re searching the wrong places…This is where people get answers..not apply for work.

    Tim Hortons does now review this page, at all, let alone every single manager in every single city, in every location..etc. Get real.

    If you wanna know why they’re avoiding you, contact THEM.

    This is Interview TIPS page. Contact the store you applied at..

  • Sheyenne says:

    DO employes get free drinks?

  • Louise Ouellette says:

    Hi. I had an inerview at my local Tim Hortons, today. Can anyone give me some tips on handling my second interview, which will happen on Wednesday of next week.

    Thank you.

  • John Ellis says:

    Does Tim Hortons do a drug test for new employees in Vancouver, BC?

  • Zahid Patel says:

    I’m wondering what would be appropriate to wear to a Tim Hortons interview

  • Paige says:

    I had my first interview today. I was interview by the assisstant manager (hiring manager) and it went great he said he liked me and he even called his boss on site to see if I could be hired or get a second interview. Well the boss said he’d like to meet me and I have to go to another Tim Hortons to have my second interview with him. I would say stay calm.. the interviewer isn’t interviewing you to challenge you it’s just to get a creative response on your experience and work skills/soft skills you have to be able to manage the fast paced enviornment. Make sure you know your goals, your weaknesses/strengths, why you want to work there and what you know about Tim Hortons, why you left your last job (make sure it’s nothing that will ruin your chances of getting employed) and smile speak up and have a couple questions on hand for them. If you have any certificates or achievments SPEAK UP on them cause this is what proves you’re not just some lazy person who wants a job but that you are goal oriented and you do have a future. Also, you need to know why the interviewer is asking you these questions. That way you will feel more comfortable answering them. Good luck. Hope this helps a little.

  • Cameron says:

    Always dress nice. I don’t care if its mcdonalds or tim hortons. Wear a nice dress shirt and slacks make sure shoes look nice too. I know it may sound funny but trust me I always get the job I interview for and I always dress up. Remember it’s always better to overdressed than underdressed, you only get one chance to make a first impression. I interviewed at Tim hortons and I dressed up and I got hired on the spot 🙂 Good Luck

  • Ry says:

    If you’re going for an in store interview, you have nothing to worry about BUT if you’re applying to work at one of their distribution centers, you’ll have a telephone interview, an in person interview and then another interview with a warehouse manager and if you pass all that, you still have to pass a physical and a drug test.

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