True Value Hardware Interview Questions & Tips

What to Expect During the Hiring Process

Hardware cooperative True Value contacts job seekers by phone, letter, or email after looking over submitted resumes or other requisite hiring forms. Candidates should prepare for a basic process structured according to the position applied for. Entry-level job interviews ordinarily entail a solitary face-to-face meeting with a store manager or owner, while candidates contending for management and corporate positions often appear before a panel of interviewers two or three times. Applicants normally spend between one and four weeks participating in the interview process.

What to Prepare for the Interview

Mostly behavioral, True Value interview questions cover standard topics like employment history and the skills required to work in a hardware retail environment. Interviewees frequently need to give specific examples from past experience when responding to questions like:

  • "Describe a situation when you had to do something beyond your responsibility to finish a task."
  • "Tell me about a time when you disagreed with a coworker or boss. How did you go about it?"
Hiring managers also inquire about personal areas of improvement and the most and least enjoyable aspects of previous jobs on a regular basis. Candidates should remain ready to make a compelling case distinguishing them from other job seekers, as well.

Interview Tips

Attend the job interview looking professional and serious about getting hired. True Value hiring personnel will notice and appreciate the extra effort interviewees make to dress up, arrive punctually, and ask their own questions about working for the hardware store chain. While the company often makes hiring decisions quickly, especially involving entry-level positions, applicants should nevertheless follow up appropriately within a few days to a week of interviewing.

Insider Tips

We speak with former employees about working for True Value:

True Value Hardware Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title, and primary duties.
True Value Cashier: I was a cashier, and I did typical cashier duties, such as…I did other things around the cashier table, like cleaning, and other things like that. I also did…We have a big window in the front of the store, and I painted the windows for the seasons, and stuff like that, which was just an extra little thing I did. But that was also part of my duties, I guess.

Interviewer: What was the work environment like?
True Value Cashier: It was really friendly. My company, I guess, or my branch was owned by a family, so it was just a really friendly environment, and all the workers were pretty close.

Interviewer: Please describe the application and interview process.
True Value Cashier: I was just looking for a job for being able…That would have flexible hours with high school, and sports, and stuff like that. So, I just went to the hardware store, because they were hiring, and I asked them for an application. I filled it out, it was just simple, typical application. And, I just gave it back to them, and waited for a call back.

Interviewer: What questions did the interviewer ask during the job interview?
True Value Cashier: She asked me questions like when my flexibility would be, my hours I wanted to work, and whether or not I would be available for just seasonal, or year round. And that was it.

Interviewer: How were you notified that you received the job?
True Value Cashier: She actually told me at the interview that I would be getting the job, because I guess they didn’t have that many applicants, but she told me right there. Probably about a couple weeks after I turned in my application, she gave me a call for the interview.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
True Value Cashier: Maybe just, you have to learn…It’s a good way to help you with customer service, and learning how to talk to other people, because sometimes they’re not always super friendly when they come in, but you just have to deal with things like that, and don’t get frustrated, and stuff like that if you don’t know what you’re doing, or you can always ask questions, and stuff like that.

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