TruGreen Interview Questions & Tips

Hiring process information for an interview at TruGreen

Hiring Process Information

TruGreen offers several customer service, sales, lawn keeping, and management positions to maintain operations at more than 200 locations across the United States. Job hopefuls typically encounter phone screenings at the onset of the hiring process. Recruitment managers utilize phone interviews to gather basic information from candidates concerning employment history, relevant skills, and availability for in-person meetings. Depending on the position sought, applicants may participate in several face-to-face interviews in group, 1:1, or panel formats. The lawn care company may require new hires to submit to criminal background checks and undergo drug testing before starting work.

What to Wear

In anticipation of a successful interview, entry-level candidates ought to choose business-casual outfits to wear for meetings. Managers may want to wear more professional apparel for hiring sessions.

Preparing for the Interview

Applicants should become familiar with the job description to better answer interview questions related to necessary abilities and qualifications. Additional research on TruGreen values and visions may help candidates respond to company-oriented inquiries. Applicants should prepare an up-to-date resume to show hiring staff during the interview, as well.

What to Expect During the Interview Process

Hiring managers often look for candidates who demonstrate punctual qualities and professional appearances. Greet the interviewer with a firm handshake, offer a clear introduction, and allow the hiring manager to set the tone of the meeting. Entry-level applicants often respond to questions like:

  • "Can you tell me about your previous lawn care experience?"
  • "How would you respond to a customer who wants to look for cheaper services elsewhere?"
  • "Tell me about a time you dealt with an angry client; what did you do to fix the problem?"
Job hopefuls with experience in customer service and landscaping should refer to previous experiences as much as necessary when answering questions. Applicants should also communicate genuine desires for both the job and providing exceptional lawn care services.

Interview Questions for Managerial Candidates

Managerial candidates answer interrogations like:

  • "How would you discipline an employee who continuously breaks company policy?"
  • "What qualifies you to manage our employees?"
Managerial job hopefuls should give examples from past leadership experiences to prove suitability for the position. The lawn care company may require managerial applicants to participate in two or three interviews, and some associates cite the entire hiring process taking a month or so to complete. Upper-level candidates may also need to pass personality or skills tests before earning hiring consideration with TruGreen. Remain consistent during each meeting and stay in touch with recruitment staff throughout the process.

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