U-Haul serves as one of the most recognized companies in North America due to the bright orange coloring used to brand rental trucks. Applicants also identity jobs quickly and with ease as new service stations open on a regular basis calling for motivated workers to rent vehicles and trailers.
Facts About Working at U-Haul
Minimum Age to Work at U-Haul: 18 years old (How old do you have to be to work at U Haul?)
U-Haul Hours of Operation: Mon-Thurs: 7:00am-7:00pm; Fri: 7:00am-8:00pm; Sat: 7:00am-7:00pm; Sun: 9:00am-5:00pm
Available Positions at U-Haul: Driver, Distribution Attendant, Customer Service Representative, Assistant Manager, Manager
U-Haul Interview Videos
U-Haul Job Opportunities
Born of a husband-wife business partnership, U-Haul maintains a sizable presence throughout the contiguous United States and throughout most of Canada. The original agreement between Sam and Anna Mary Shoen filled a severe lack in available rental services on the West Coast. However, within 15 years in business, the rental services chain became a household name and offered both rentable vehicles and trailers and job opportunities across most of the country. The company employs over 18,000 entry-level associates, managers, and corporate professionals, with work most readily available in maintenance, call center support, and branch management.
In addition to on-site jobs related to vehicle or trailer rentals, U-Haul employment opportunities include work in large, company call centers. Applicants may choose from careers available in house or offering work-from-home possibilities. The unique employment structures provided by the rental services company allow for flexibility in scheduling and moonlighting capabilities. Employees regularly cite holding multiple jobs while working for the rental chain. Many assume more than one position for the company at a time.
U-Haul Positions and Pay Information
Competitive pay, flexible scheduling, and compound job opportunities serve as attractive draws to the chain. The international company also provides opportunities for relocation to cities throughout the U.S. and Canada. Motivated, customer-oriented individuals with passion for excellent service regularly qualify for the following equipment rental jobs:
Customer Service Representative – The most readily accessible job title available with the rental company, the position of customer service representative entails working from home or at one of the many call center offices hosted by the chain. Applicants need to demonstrate excellent time management and data-entry skills. Workers regularly handle multiple accounts at once and must feel comfortable troubleshooting issues with potentially angry clientele. Most job duties center on reserving rental equipment for use and processing payments. No real hiring requirements exist for customer service representative positions, except for meeting the minimum age of 18. New-hire associates assume both part-time and full-time roles. Scheduling often varies with in-house or work-from-home employment status. The chain starts customer service representatives out at minimum wage and offers pay raises up to $10.00 an hour.
General Manager – Each U-Haul location requires one or two general managers to oversee vehicle lots, issue keys, and process returned vehicles and trailers. General managers also process payments, go over safety information regarding rental equipment, and explain warranties, policies, and other procedures. Additional job duties may include vehicle and facility maintenance. Most general managers work full-time schedules or 35 to 40 hours per week. The career option requires applicants to hold high school diplomas or GEDs. Some experience maintaining vehicles or in customer service may also prove necessary. Salary options begin at $30,000 a year. Pay may exceed $50,000 annually with experience.
Tips For Applying
Open availability and interests in working multiple positions often impress hiring personnel and lead to employment. U-Haul jobs also regularly involve direct interaction with customers. Workers should possess personable, friendly, and outgoing attitudes. The ability to adapt to fast-paced job settings benefits candidates, as well. Workers find job vacancies listed through the company-hosted careers portal online.
The hiring process for U-Haul jobs, regardless of future position or potential status usually lasts between three and five days. Some candidates receive on-the-spot hiring consideration if visiting locations personally to inquire about jobs. Communication between applicants and managers usually takes place over the telephone. Candidates may check on the statuses of applications if no contact occurs within a week or two; however, most workers receive some form of notice regarding eligibility for interviews.
Benefits of Working for U-Haul
Part-time employees enjoy healthcare options, dental care plans, 401(k) retirement plans, stock options, travel insurance, and access to company-sponsored credit unions. Additional employment benefits for full-time associates include paid time off, educational assistance, and full-coverage medical plans. Life insurance options also remain reserved for full-time associates. Discounts on products and services extend to employees of part-time and full-time status.
More Information on U-Haul
Environmental sustainability represents a top concern for a chain renting fleets of commercial vehicles to millions of customers annually. The large engines required for hauling hundreds of pounds of personal belongings across country historically use gas inefficiently. In order to combat losses in gas mileage, the company rounds the corners of rental vehicles and trailers and equips the automobiles with aerodynamic chassis to offset reductions in gas mileage due to wind drag. A 2007 partnership with Ford marked the implementation of more energy-efficient painting methods. The methods reduce the emission of chemical fumes associated with painting commercial vehicles.