Part of a multibillion dollar healthcare group, UnitedHealthcare employs hundreds of thousands of workers across the U.S. In addition to domestic operations, the insurance company readily offers employment abroad, which provides diverse opportunities for part-time and full-time roles.
Facts About Working at UnitedHealthcare
Hiring Age: 18 years old (How old do you have to be to work at UnitedHealthcare?)
Available Positions: Sales, Underwriting, Information Technology, Claims, Actuary, Data Reporting
UnitedHealthcare Insurance Employment Opportunities
A Top 20 FORTUNE 500 company, UnitedHealth Group operates two major divisions: UnitedHealthcare and Optum. The former company offers insurance programs for employers and private citizens alike. Employment hunters interested in finding insurance jobs may readily submit applications for work with the major healthcare benefits provider. Positions available include customer service, human resources, marketing, sales, and IT support career options. Regardless of field, prospective associates must enjoy helping others and maintain positive and attentive attitudes. Outstanding workers receive regular performance rewards, opportunities for professional growth and development, and the ability to change lives and impact the industry on the frontlines. Over 180,000 employees work for the health insurance organization.
The most accessible job openings include work in customer service and company call centers. Potential associates may place applications for more than a half dozen entry-level positions requiring only a high school diploma or better for consideration. Sales and support staff also only need high school-level educations to receive full review for employment. Previous experience may dictate base pay scales and rank within each department; however, recruitment personnel largely overlook lack of experience in favor of personalities aligning with the company core values of integrity, compassion, relationships, innovation, and performance.
UnitedHealthcare Jobs and Salary Options
Due to most jobs requiring at least a high school education, workers must meet the minimum age of 18 for employment consideration. Other hiring requirements typically center on the personalities of aspiring associates, including personable attitudes, courteous demeanors, and individual enjoyment of caring for people. Employees must also adhere to HIPAA and PHI laws without exceptions. Entry-level job seekers often find employment in the following capacities:
Customer Service Representative
- UnitedHealthcare customer service representatives utilize telephones and computers to perform job duties.
- Work environments usually include busy call centers with multiple coworkers in assigned areas.
- Job duties include calling and emailing customers to explain services, field comments, questions, and concerns, and transfer policy holders to desired departments.
- The entry-level job yields base pay rates of $9.00 hourly, with opportunities to make as much as $18.00 an hour with experience.
- Members of company sales teams work in extremely deadline- and goal-oriented environments.
- Hours often vary based on necessity to close deals. Sales teams sell healthcare policies to both businesses and individual customers.
- The ability to effectively explain market trends in relation to products and services available remains integral for success in the role.
- Applicants need strong verbal and written communication skills and flexible schedules allowing for regular travel.
- Backgrounds in sales or the healthcare industry may hold preference with hiring managers.
- Sales personnel also earn entry-level salary options beginning around $25,000 a year and rising with experience.
- Commissions may factor into overall earnings.
Tips For Applying
UnitedHealthcare recommends job seekers submit applications through a variety of mediums. Applicants often find work on the corporate website, by contacting certified recruiters, or through social media pages maintained by the healthcare firm. Most means of submitting applications require the creation of personal, electronic profiles online. Company hiring practices include a six-step process beginning with application submission and ending with formal onboarding and paid training. Workers typically encounter multiple rounds of interviews during the hiring process, including phone interviews, pre-employment assessments, and video interviews. Prepare for more than one hiring session to ensure success.
Aspiring employees receive email notifications immediately after filing applications. Workers continue to receive updates regarding application statuses as recruitment personnel make final decisions regarding employment. The online profiles needed to fill out hiring forms also allow job hopefuls to check on applications. Candidates also receive application rejections via email as soon as personnel hand down decisions.
Benefits of Working at UnitedHealthcare
Employees enjoy many of the same benefits offered to customers through company service plans. Associates may pick and choose employment benefits from comprehensive selections of health and wellness, financial planning, and work/life balance programs. Typical job benefits include:
- Dental and vision coverage
- Life insurance options
- 401(k) retirement plans
- Stock purchase plans
- Paid holidays
- Paid vacation
- Employee assistance programs
- Tuition reimbursement, and
- Adoption assistance.
Background on UnitedHealthcare
As an act of global stewardship and humanitarianism, UnitedHealthcare operates a telemedicine program throughout Arizona, Utah, and New Mexico directly benefitting the modern Navajo living in the American Southwest. The program connects the tribe to professional caregivers in Phoenix, AZ, and other surrounding areas via satellite. Many Navajo live in hard-to-reach regions of the country, which makes travel difficult to receive the care needed for serious afflictions. The award-winning program primarily benefits children, including more than 24,000 Navajo throughout the tri-state area.