How to Get a Job at Virgin America
What to Expect after Applying Online
The Virgin America interview process varies slightly depending on the opening. Candidates may be subject to over-the-phone discussions, in-person meetings, or group inquiries. Occasionally, managers use all three when looking for the best fit.
Preparing for a Virgin America Job Interview
Paying Attention to the JobThose interested typically apply to one of two entry-level positions: customer service representative or flight attendant. Since each role demands a specific set of skills, hopefuls should prepare for their respective jobs before going through the screening process.
Interview PrepSome aspects of the interview process should be the same across the board. It's always wise to print out extra resume copies, review the company's core values, draft inquiries for the hiring manager, and read over the job duties. This helps create better tailored responses.
Getting Ready for a Customer Service Rep Interview
Before the Job InterviewsThose wanting these Virgin America interviews may receive questionnaires during the online application. Be sure to answer all questions honestly and thoughtfully. Before phone or group meetings, applicants should pay attention to their work history and focus on being able to describe how it relates to the industry.
When to Expect ContactIt takes between one and two weeks for managers to reach out to promising candidates after the interview. Contact the company by phone or email to check on employment status and see if you've moved on to the hiring process.
Interview Questions for Customer Service RepsUltimately, the best way to get ready for a Virgin America job interview is to practice responses to common questions. Remaining confident reassures management that hopefuls will handle themselves well in stressful situations.
Some inquiries asked of those interviewing for customer service representatives include:
- Why do you want to work at Virgin America?
- What are your greatest strengths as an employee?
- Tell us about a time you solved a customer conflict.
- Do you work best as part of a team or on your own?
Focusing on past praise and awards is the best way to demonstrate value as a worker during Virgin America job interviews. Always offer concrete examples when responding to questions, but make sure you don't lose the hiring managers attention.
What Flight Attendants Can Expect
A Multi-Step Interview ProcessVirgin America interviews for flight attendants can be twice as long as those for customer service reps. During this time, candidates may sit for a video chat or be called in for group meetings.
Possible Skills Evaluation
Special tests may be given to review a job hopeful's familiarity with the mechanics of the position. Applicants should be sure to go over the posting to perform well on such assessments.
Virgin America Job Interview Questions: Flight AttendantSome common questions to prepare for include:
- What type of training would the manager from your last job tell me you need?
- Tell us about a safety issue you had at work and how you dealt with it.
- Describe a time you received good or bad customer service.
- Will you face any challenges working here?
- What do you think the number one priority of a Virgin America flight attendant should be?
How to Dress to Impress
What to Wear to Virgin America Job InterviewsAll candidates should come dressed professionally. This could mean full suits for men and pantsuits or an appropriate dress for women. Minimal makeup and jewelry as well as a clean-shaven face are important throughout the interview process.
Going in with Confidence
It's impossible to anticipate every question that will be asked during a Virgin America job interview. However, simply going over the unique qualities candidates possess beforehand can give a person all the confidence they need to show they're a good fit. Professional demeanor and a good attitude can help push hopefuls through to the hiring process.
