One of the largest private companies in America, Wawa convenience stores and gas stations serve customers along the East Coast. Entry-level employment remains high within the thriving company, which retains more than 20,000 workers and generates around $9 billion in revenue.
Facts About Working at Wawa
Hiring Age: 18 years old (How old do you have to be to work at Wawa?)
Available Positions: Fuel Service Associate, Store Maintenance Associate, Customer Service Associate, Customer Service Manager, Fresh Food Manager, Assistant Manager, General Manager
Wawa Employment Opportunities
Wawa opens new locations every year. Since 1964, the growth of the convenience chain affords job opportunities for employment hunters across the Eastern United States. Whether applicants seek careers or entry-level work, the gas station chain provides favorable conditions and lucrative employment benefits, as about 40 percent of the company shares lie with employees. While opportunities exist within the corporate structure of the company, most jobs become available at the many convenience store and gas station locations.
At more than 600 locations in the United States, entry-level customer service jobs constitute the vast majority of available employment. Customer service associates may expect demanding work schedules varying week to week and including both weekends and holidays. Beginning at the bottom of the seniority ladder, new workers receive pay increases after 90 days of consecutive employment. In some locations, Wawa operates full-service gas stations offering classic approaches to refueling. Along with customer service responsibilities, fuel associates hold additional duties requiring physical prowess.
Wawa Jobs and Wages
Wawa demands workers possess reliable transportation. No other formal requirements, including high school diplomas, prove necessary for entry-level job seekers. However, job hunters who obtain a diploma or the equivalent tend to attract attention from recruiting staff. The company also institutes a minimum age requirement of 16 for the following employment opportunities, which provide essential training for every new hire:
Customer Service Associate
- Principal duties include customer check-out, food preparation, and general housekeeping.
- Prospective associates most likely to receive offers possess outstanding interpersonal skills.
- Wawa asks cashiers to provide exceptional customer service and maintain the ability to lift up to 50 pounds.
- Most associates begin working second and third shifts while employees with seniority usually work first shift, even though third shift features a higher rate of pay.
- The starting hourly wage for customer service associates hovers around $8.25 and with promotions may reach $11.50.
Fuel Service Associate
- Fuel attendants serve customers in classic full-service gas station settings.
- Obligations for attendants involve pumping gas for customers, processing payments, and cleaning the fueling station.
- Fuel service associates must meet additional physical standards, which include the abilities to lift 50 pounds, consistently bend and walk, and frequently lift five-pound objects.
- Pay stands comparable to customer service associate positions; however, tips occur more frequently for fuel associates.
- The job titles of shift leader, assistant manager, and general manager comprise the offered managerial openings.
- Shift leaders preserve the integrity of the store in the absence of upper management.
- Assistant managers remain accountable for tasks general managers may not complete in addition to the duties of customer service associates.
- Head store managers must maintain vendor relations, develop sales plans, and oversee merchandising.
- General managers earn hourly wages of $12.50 up to $16.25 and may benefit from bonuses for meeting sales goals.
Tips For Applying
Applications reside online and remain active for 90 days after submission. Candidates must complete a basic profile, which allows users to return and apply quickly when the active period ends. The application consumes about 30 to 40 minutes of time and requires answers to questions concerning education, personality, and desire for employment. If the preferred store lacks openings, the application becomes available to neighboring sites. The company encourages applicants to stop in to chosen locations and talk to hiring managers for the best chance of hire.
General managers choose potential employees from a pool of online applications. If selected, applicants should wear suitable attire and maintain eye-contact throughout the interview. For customer service positions, interviewees need to demonstrate savvy social interaction skills. As hiring managers ask questions in effort to determine potential fit for the team, candidates who practice common interview questions may emerge as frontrunners. The entire hiring process may take up to a few weeks, which leaves plenty of time to contact managers in an effort to express both gratitude and continued interest in the position.
Benefits of Working at Wawa
Wawa employees who work more than 34.5 hours a week receive an assortment of job benefits, including:
- 401(k) retirement plans
- Medical coverage
- Dental and vision, and
- Life insurance
Other employee benefits entail paid time off, educational assistance, and disability coverage. Workers also enjoy the advantage of wellness screenings and coaching at no additional cost and may enjoy discounted merchandise while on duty.
Further Information about Wawa
The Wawa Foundation, a non-profit corporation founded in 2014, pledges to disseminate about $50 million by 2019. Established by the gas station chain, the non-profit organization facilitates the company mission with a focus on health, hunger, and people who serve. The Wawa Foundation grants monetary contributions to various hospitals, food banks, and military charities. Partnering with the Special Olympics in 2015, the foundation plans services for a variety of events. In particular, the nonprofit organization supports the Special Olympics polar plunges raising awareness and creating a sense of community by diving into ice-cold waters.