Wet Seal Interview Questions & Tips

Navigating the Wet Seal Interview Process

The Wet Seal interview process typically takes only a few days to complete. After review from Wet Seal hiring managers, eligible applicants participate in a series of job interviews designed to gauge employment history, relevant work skills, personality traits, and availability. The Wet Seal hiring process uses structured but standard interview formats that vary depending on position desired. Following interviews, some applicants may need to submit to background checks before earning job offers.

Interview Questions for Sales Associate Jobs at Wet Seal

Applicants vying for sales associate jobs usually need to pass one, face-to-face interview. In instances with numerous applicants, candidates may need to participate in group interviews. Wet Seal wants to know how applicants would handle themselves on the job. During Wet Seal job interviews, hiring managers pose a number of situational questions for applicants to provide plausible solutions. Situational questions usually cover loss prevention and customer care. Some questions frequently used in Wet Seal interviews include:

• "What do you do if you witness an employee stealing?"
• "What would you do if you suspected a customer was shoplifting?"
• "A customer is extremely dissatisfied with a purchase. How do you handle it?"

Prospective sales associates that perform well in interviews are often hired on the spot.

Interview Questions for Management Positions at Wet Seal

Management jobs, like assistant manager and store manager, require job hopefuls to participate in several 1:1 interviews with upper management. Managerial interviews largely include open-ended questions like:

• "How do you motivate an associate?"
• "What would you do to improve the store?"
• "How would you reduce store loss?"

Managers also face situational questions, which mostly deal with loss prevention, labor management, and operations. Some examples of situational questions managers typically face include:

• "A customer is very upset that we can't return an item. How do you handle it?"
• "What do you do when you personally witness a customer shoplifting?"

Managers usually participate in three or four interviews. In the final interview, Wet Seal may bring up salary discussions.

What to Wear

Fashionable dress resonates positively with Wet Seal interviewers. Applicants should wear Wet Seal clothing to the job interview in order to demonstrate a passion for the brand.

How to Leave a Good Impression

Maintain a positive, energetic, and helpful personality throughout the Wet Seal interview process. Highlight experience in the retail or fashion industry and, if possible, provide professional references to better illustrate a fit for the job. Applicants with experience generally perform well during the Wet Seal hiring process. Persistence also proves advantageous. Follow up with Wet Seal interviewers a few days after the final job interview to check on the status of the job.

Wet Seal Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Wet Seal Employee: I was a sales associate. What I did there was I greeted customers, provided customer service, I cashiered, got fitting rooms for them, and other duties that were assigned, like display, fixers, fold clothes, cleaned up the store.

Interviewer: What was the work environment like?
Wet Seal Employee: Very girly. We had very loud music to attract customers to come in. A majority… a lot of the days were fast, always cleaning up the store. Very positive atmosphere, I guess.

Interviewer: Please describe a typical day as an employee.
Wet Seal Employee: Mainly, a typical day would be maintaining the store, folding clothes, putting a new shipment out. Sometimes, we might have a rush where we’re constantly assisting customers. Sometimes, we have needy customers, who need our assistance more than others. Then, we also have a frequent buyer’s card that we have to pitch out and sell. We have to make a certain number each day, so it’s another we’re always pushing, too.

Interviewer: How would you describe the application and interview process?
Wet Seal Employee: You have to be over the age of 16 and fill out the application. If we’re hiring or we need, we call back based on credentials and stuff like that. Then, there’s just one interview, and we normally get a call within two days after our manager reaches out to your recommendations, or the people you put on there.

Interviewer: What questions did the interviewer ask during the job interview?
Wet Seal Employee: Mainly, your strengths and weaknesses, what can you bring to the Wet Seal, the store. Then, there’s a question, a scenario kind of mapping out the outfits that you wore to the interview: why did you pick that outfit out and what made you wear it, and how would you sell it to a customer? Some sales questions, like how to sell the frequent buyer’s card, and that’s pretty much about it – just questions about yourself and your uniqueness and why you want to work at the store.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Wet Seal Employee: I would just tell them to go in there looking, not overly dressed, like you want to work there. Don’t come in in sweatpants and a t-shirt, but go in there with clothes that we sell, like casual clothing, because appearance is kind of everything. The manager may look at you and say, “Maybe you’re not fit for this job.” And approach with manners, and ask for the manager, if you can talk to her, because you might sell yourself right then and there, instead of just applying, and they may just file the application away and not look at it again.

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Related Links:
Wet Seal Application