White Castle Interview Questions & Tips

Scheduling an Interview at White Castle

The White Castle hiring process provides a simplified way to find employment in the fast food industry. Applicants seeking White Castle jobs must first submit the appropriate forms in order to be considered for participation in an interview. Once the required documents are received and reviewed, a White Castle hiring manager contacts the aspiring crew member, usually by phone, to schedule an onsite interview session. The average amount of time job seekers wait to hear back from White Castle regarding an interview generally ranges from a few days to a few weeks, depending on the volume of applicants.

Personality Questions

For most White Castle job candidates, a single interview gathers enough information to generate sufficient consideration for employment. The average White Castle interview entails a hiring manager, typically a store manager or shift leader, asking questions regarding job skills, work history, availability, and personal background. Specific White Castle interview questions range from more basic inquiries like, "Why do you want to work for White Castle?" to more personal ones, such as: "Could you tell me about your family?" Applicants sometimes must complete a personality test or a similar type of assessment as part of the White Castle interview process, as well.

Situational Questions

White Castle wants to ensure workers exude professional attitudes and strong customer service skills at all times. To confirm that job seekers possess these essential attributes, White Castle interviewers often ask situational questions commonly used within the fast food industry like: "How would you greet a customer when taking an order?" and "How would you handle a customer who was causing a problem in the restaurant?" On rare occasions, candidates have to return for a second, instructional interview in which prospective employees observe and possibly work alongside current White Castle team members for a brief time to determine suitability for the job.

White Castle Interview Tips

Display confidence throughout the White Castle job interview process and wear professional-looking clothing for all meetings with hiring personnel. At the conclusion of the interview, White Castle may ask workers to agree to a background check or drug screening, depending on the location. The fast food hamburger chain sometimes hires interviewees as the session comes to a close.

Following Up

Candidates leaving the interview without a job offer should follow up within a few days to indicate continued desire for the position, though White Castle hiring managers typically contact interviewees promptly to inform them of the final decision.

White Castle Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
White Castle Employee: I was the cashier, so I took orders, and I also cleaned the bathrooms, wiped tables down when we weren’t that busy.

Interviewer: How would you describe the application and interview process?
White Castle Employee: I did an online application, and I was called in for an interview. I would answer questions like these, and she told me that I had the job. So, I started the next week.

Interviewer: What questions did the interviewer ask during the job interview?
White Castle Employee: There were some situational questions, like if a customer was angry at me, how would I react to that, and why I thought I was a good worker, and what I could bring to the job. Questions like that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
White Castle Employee: I would tell them that they should definitely expect different attitudes working in fast food. Some people are happy, some people are angry, so definitely just be able to deal with different types of personalities, things like that.


  • J says:

    can anyone tell me if theres a drug screening when you apply to white castle?

  • gattago says:

    I don’t know about that, but my interview tip for White Castle is to make sure that you wear a tie. You should overdress for the interview. It shows you are responsible. I love the food there and I think it would be a great place to work. i am thinking about jumping ship from BK!



  • Vicki says:

    White Castle does not do drug tests. I get paid every week and my location is currently hiring.

  • sydney says:

    I literally just interviewed for white castle two days ago. And I start on Wednesday. She really didn’t ask any unusual questions besides, “give me an example to a time when..” I was running out of examples!!!

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