White Castle Team Member Job Description & Interview
Job Description and Duties
What Does a White Castle Team Member Do?
An all-encompassing job, team members are trained to work at any station. Team member may ring up orders on cash registers, operate grills and fryers, run the drive thru windows, assemble sandwiches, and bag orders. Team members need to adhere to all health and safety guidelines set out by White Castle.
Other Daily Responsibilities
Shift leaders and managers often assign additional duties for team members to perform. A successful team member should possess a positive attitude, interpersonal communication skills, and a strong work ethic. Team members should also be able to stand and move around for entire shifts.
Salary and Compensation
How Much Do They Get Paid?
Team members typically start out earning minimum wage. As experience with White Castle grows, team members earn pay raises. White Castle team members also earn generous work benefits. As part of the White-Castle family, a team member may earn health and wellness benefits, such as medical, dental, and life insurance.
Promotions and Other Benefits
Financial planning benefits include pension plans and profit sharing. Associates also earn on-the-job perks like weekly paychecks, paid training, and free meals while working. White Castle also benefits career-drive associates by promoting from within.
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White Castle Crew Member Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
White Castle Crew Member: My job title was a team member, and I would basically work the cash register, and also the drive-thru window, and preparing food at times.
Interviewer: How would you describe the application and interview process?
White Castle Crew Member: I did a paper application, submitted it, and about a week later, had a callback, and I went in to interview face-to-face. And from there, I was hired.
Interviewer: What questions did the interviewer ask during the job interview?
White Castle Crew Member: They want to know how I would describe myself, if I could use three words, and they also asked how well I worked with other people, and if my school schedule would conflict with work schedule. They also made sure I had transportation, made sure I would be there on time, with reliable means of transportation.
Interviewer: What set you apart from other candidates?
White Castle Crew Member: I think some of my prior work experience and also references from prior employers kind of helped me. Also, because in the interview I explained I was really willing to work, that I wanted to work on the weekends and try to get as many hours as possible, so I think that really interested them in me.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
White Castle Crew Member: I would tell them to expect a fast-paced environment but also the opportunities they have to give you. If you continue as a team member and work your way up to a manager, you have the potential to really get your franchise, your own franchise. A lot of people see it as a regular job on the side or something like that, but if you really put your time into it, a franchise is something you can actually look into.
