Large traditional supermarket chain Winn-Dixie hires bright and talented workers to provide excellent customer service. With departments like customer care, baked good, deli foods, and pharmacy services, each Winn-Dixie store requires a dynamic mix of skills. To find workers with the right talents, Winn-Dixie utilizes uniquely structured interview processes for each position. Evaluation methods Winn-Dixie often uses include phone interviews, 1:1 interviews, skills tests, and panel interviews.
Phone Interview
Cashier, clerk, and store associate jobs have fairly basic interview processes. Winn-Dixie often starts the process through a brief phone interview. Most inquiries in phone interviews cover availability and interest in working for Winn-Dixie. Applicants able to successfully complete the phone interview often move on to participate in 1:1 Winn-Dixie job interviews. Interviews often start with managers asking about transportation, work history, and intention with staying with the grocery store company. Job hopefuls may also need to answers behavioral questions like: “Describe a time at your last job when you went out of your way to help a customer,” and “What do you do when a customer asks you to locate a product?” Upon the completion of the Winn-Dixie interview process, some applicants may need to submit to drug screens and background checks.
Second Interview
To attain careers in management at Winn-Dixie, applicants usually need to pass several rounds of interviews. Store directors usually conduct first interviews, and panels of hiring personnel make up second interviews. Managerial applicants with Winn-Dixie typically need to answers questions that test competency. Examples include: “Tell me how you helped train and develop an employee,” and “How do you deal with a team member that doesn’t do his fair share of work?” Managerial candidates may also face challenging open-ended questions like: “What skills are you lacking?” and “If you could change one thing about your last employer, what would it be?”
How to Dress
Go into Winn-Dixie interviews looking appropriate. Winn-Dixie highly values cleanliness and looks for associates with hygienic, well-put-together appearances. Facial hair and nails should be properly trimmed and clothing should be casual yet professional. During the Winn-Dixie hiring process, express how your skills and experiences make you right for the job. Keep responses direct, to the point, and truthful. When faced with a challenging question, take a moment to formulate a proper answer. If asked about past employers, keep responses positive. End the interview with a handshake and thank the Winn-Dixie interviewer for the opportunity.
Winn Dixie Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Winn Dixie Cashier: I was a cashier at Winn-Dixie, and I also bagged from time to time. Mainly I would just run the cashier.
Interviewer: What was the work environment like?
Winn Dixie Cashier: It was really friendly. If I had a big order I had a bagger and we would interact. It was friendly because we were all around the same age too. I had a lot of friends at work.
Interviewer: Please describe a typical day as an employee.
Winn Dixie Cashier: A typical day would be helping clients out. Sometimes I would actually help someone empty out their cart and I would bag and try and put the bags in the cart for them and offer to help them out. I was just really focused on the client and making sure that everything went smoothly and that their check out was speedy.
Interviewer: How would you describe the application and interview process?
Winn Dixie Cashier: I actually knew someone who worked for corporate and he suggested that I apply to the local Winn-Dixie. He got me in contact with the manager there. I met him. I had an interview and he asked me about my experience with customer service, which I really didn’t have much because I was in high school. It was really welcoming. I didn’t feel intimidated or anything. Training, then I went to another store and had some work there to learn about the process.
Interviewer: What questions did the interviewer ask during the job interview?
Winn Dixie Cashier: He asked me, because I was in high school, he asked me how I was doing in school and why I wanted to work for the company and what I thought was a good … what was good customer service to me and where have I experienced good customer service before and how did that make me feel about the experience. That really made me think about what I should do as a cashier to give good customer service to someone. Those kinds of questions were on the interview.
Interviewer: What should an applicant wear to the interview?
Winn Dixie Cashier: I think an applicant should wear a modest, flattering but modest, top. I wore pants because I just felt like it was more probably what you would wear as a cashier anyway was the black pants so I just figured I’d wear pants.
Interviewer: What set you apart from other candidates?
Winn Dixie Cashier: I think it was my first job so I think I was very enthusiastic in my interview. I’m guessing that probably set me apart. Also I expressed that I was a good student and that I was hard working. I think that definitely my focus and personality and my… probably set me apart.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Winn Dixie Cashier: I would advise them to present the company well and just be really friendly, but not over bearing. I think it’s definitely important to ensure that they have a pleasant experience, but a very efficient one, so never too overbearing or anything.
Winn Dixie Clerk Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Winn Dixie Clerk: My job was to be a bag boy/clerk and my job duties were to stock shelves, bag, primarily help customers with their groceries and carts.
Interviewer: What was the work environment like?
Winn Dixie Clerk: The work environment, it was very friendly and family-oriented. It was diverse but everyone got along. It’s a real family-style type of grocery store, because you see all types of diverse people coming in to Winn-Dixie.
Interviewer: Please describe a typical day as an employee.
Winn Dixie Clerk: My shift, basically when I got there, I would clock in and then I would go straight to all the sale’s clerks or cashiers to see if they needed any help with bagging or if I should go straight the floor and start putting stuff up.
Interviewer: How would you describe the application and interview process?
Winn Dixie Clerk: I applied online and I also went in– I called in several times, first of all, and then I went to go show my face so they would know who’s behind the phone that kept calling.
Interviewer: What was the interview like?
Winn Dixie Clerk: The interview process… it was fairly easy. They asked questions about customer service and what would you do in a case of a grocer breaking something, and I believe my answer was, “Try to get them another item as fast as I could and clean it up and put a wet floor sign down.”
Interviewer: What questions did the interviewer ask during the job interview?
Winn Dixie Clerk: What makes you good for this job? What would make you fit in here? I told them basically, “I’m here to work. You’re not going to find anyone who’s more determined to bag groceries.” That was basically it.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Winn Dixie Clerk: Just go in there and be yourself, but show them you have personality. Show them that you’ll be fun to work with and it’s not always just work, you’ll enjoy yourself at work, too.
Winn Dixie Night Stocker Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Winn Dixie Night Stocker: I was a night stocker and the primary duties were basically we would create visually appealing displays for the customers. We would rotate products to ensure their freshness and quality control and stuff like that. One of the biggest things we had to do is take overstock back to the overstock room and organize it by category, whether it was produce or hygiene, stuff like that. Customer service is a really big aspect of Winn-Dixie, like they’re all about customer service, you know? Whether it’s like walking up to the guest and greeting them or just asking, “How’s your day going?” Or “Can I help you? They really appreciate it.
Interviewer: What was the work environment like?
Winn Dixie Night Stocker: It was great. All my co-workers were really positive. Everyone was always having fun talking. Obviously we’d still get our work done but the managers were really laid back. It was great.
Interviewer: How would you describe the application and interview process?
Winn Dixie Night Stocker: The way I did it was I walked in and introduced myself to the manager, shook his hand and asked for an application. He actually told me I had to do it on-line. I did that and then I followed up and walked in again and shook his hand again and basically just asked him. Yeah, after they process your application if they want you, you have to go through like the drug test and background check and from there you just go in the training and it’s good to go.
Interviewer: What questions did the interviewer ask during the job interview?
Winn Dixie Night Stocker: They asked a lot of stuff related to our background and why did we want to work here, what are we doing with our lives, because the company itself likes to help students pay for college. If you stay there long and you’re loyal, they’ll help you out a lot.
Interviewer: What should an applicant wear to the interview?
Winn Dixie Night Stocker: I would probably wear business casual, some nice khakis and maybe a button-up or polo shirt or something like that. I wouldn’t recommend going in in a tuxedo, you know?
Interviewer: How were you notified that you received the job?
Winn Dixie Night Stocker: They actually called me. They called me back in for a second type of interview after the first initial screening. I think they called me like three weeks after I got my first interview.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Winn Dixie Night Stocker: Yeah. Just be really positive and show a lot of respect because when you respect people, they show you that respect back and respect is a big part about getting a job there.
coleco says:
How should I dress for my interview at Winn Dixie? I heard that Winn Dixie is
conservative. What does that mean as far as my wardrobe is concerned?
Renan J. says:
everything went pretty fast and simple with me, application forms, interview on the following week and voy la, I’ve been working there for 2 weeks now and I’m really enjoying it… thanks a lot!
Audra g says:
any interview tips about questions asked and stuff like that please?!
kenya davis says:
my first interview scared dunno what to do or how to dress
Kim Dear says:
As a management major I’m going to give it a shot on advice:
(1) Talk about what you have accomplished in the field that you are interviewing for.
and
(2) What it is you can do for the job .
I hope this helps
Respectfully,
Brody says:
how come if you messup on questions on application you have to wait 90 days to put in another one
Kristin M. says:
I filled the application out and submitted it. When I called the manager to let him know he said I failed the questionaire part. He wants me to resubmit it again. Am I going to have to wait 90 days to put in another one? I had to at another chain store.
nyor says:
i really would like to be apart of workin aht winn dixie it would be a great thing to do i really need money to help out at my house
BWilliams says:
Thanks to Mr. Flowers (Rayne,La) for being compassionate, understanding, and helpful in assisting with a student in the school district. You’re an asset for Winn-Dixie and the community. Thank You!
Natasha says:
What if you are 15 going on 16, can you still apply for the job?
Lashanda Ball says:
This will be my first job. How should I dress? Can I get free food if I work there? What kind of high school grades do you have to have to work there?
Sandra says:
How long after filling out an application will you hear about your status?
donny says:
Do they random drug test?
Justin says:
I have been working with Winn-Dixie for three years, so I will attempt to answer these questions although they have been answered at the top.
@Sandra: The best advice is that you should go talk to the Store Director once a week or so (don’t be annoying about it) to remind him that you are still interested in the job. The managers at the stores can get busy and tend to forget about applicants.
@donny: As long as I have been there, they have not. Although, you will have to take one before employment, and if you are interested in insurance through the company I believe you may have to.
@sean: You have to be 16. I think Bruester’s in Prattville does hire at 13 or 14. I’m not sure.
Marta says:
Hi, I enjoy reading about all your experiences with Winn Dixie. I’m looking forward to starting. I was interviewed twice already and now this coming Friday I will be going on my third. Does this sounds promising in my favor? What should I expect then?
Denise says:
I completed an application electronically on a Thursday night, and I called the store the very next morning and asked to speak to the manager. The manager said that he would tell the other manager to call me when he/she came in at ten. When 1:30 p.m. rolled around I called and asked to speak to a manager again and explained to the customer service person that someone was supposed to call me to schedule an interview. The person placed me on hold for a few minutes and then told me that the interviewer asked if I could come in on Monday at 3:00 p.m. for an interview. I said yes. This was on a Friday. I showed up an hour early for the interview. I interviewed for a cashier job; however, I was also offered an opportunity to possibly interview for a management position. I took the cashier job for now because I wish to learn more before I move up into management .
Interview Tips:
*Be punctual
*Dress conservatively and professionally
*Speak Clearly
*Maintain eye contact during the interview
*Tell the interviewer that you are a true “Team Player”
*Be able to explain why you want to work for Winn-Dixie
*Tell the interviewer that you will provide all Winn-Dixie guests with quality service
*Tell the interviewer that you will maintain a positive attitude at all times
*Inform the interviewer that you will do what it takes to provide a Winn-Dixie guest with a pleasurable shopping experience every time
Persistence is the key. Good Luck!
The key is to tell the interview that you will be a tremendous asset to Winn-Dixie.
LISA M HIGGINS says:
You’ve been a tremendous help. Thank you.